You’ve heard it before. Gratitude gives you altitude. It is so true. Read on…

Were you ever so excited that you couldn’t believe what was happening?  I mean you are just in utter amazement; like it’s almost surreal? That is what I experienced today. I am off today (yeah right). I fielded 4 emergency calls.

1. Call 1-Wife left husband. In the beginning of the call husband was distraught and inconsolable. At the end of the call the husband was empowered, had a concrete plan of action and was going to implement the plan when we got off of the phone. Time on call 48 minutes.
2. Call 2-Client called to tell me that he earned more money in July then the first six months of the year combined. He was ecstatic. At the end of the call he had a list of questions to ask our financial team to inquire about setting up and funding a retirement plan. 9 months ago we were discussing how he was going to make payroll and 9 months later we are discussing investing! Time on call 10 minutes.
3. Call 3-A client called to ask my advice. She suspected her mother was being abused in a nursing home. The client was understandably pretty upset. At the end of the call we had gathered all of the state agency telephone numbers and contact people so she can have the matter looked into. In the interim she has set up a schedule for she and family members to stay with her mom around the clock until they have the assurance that everything is safe; or until they can move her mom to a new facility. Time on the call 20 minutes and then a follow-up call for 30 minutes.
4. Call 4-A client called because he was frustrated and was having difficulty with the report of findings that I had taught him. We role played for 25 minutes. He felt like he got it. During the day I received a text from him. 3 reports of findings given. 3 patients accepted and began care.

Are your patients a “bother” to you when you are off, or are you delighted to speak with them and help them solve their problems? When you are in the people business of which you and I both are, then put the people first always. When you do that you will experience more joy and happiness than you could ever imagine. In 107 minutes on my day off I got to enrich four people’s lives. Isn’t that what being successful is all about?