As the CEO of a small business, ou undoubtedly has a lot on your plate. There are employees who need to be trained; new products to be introduced; bills to be paid, and new customers to be procured.

You also would like to see your family and get some long-needed sleep. Yes being the CEO of a small business can be grueling. The question is does it have to be? Are you busy? Are you unable to do the things that YOU want to do?

Lack of time is a lack of priorities. Remember YOU and YOU alone get to create your world. If you are too busy it might be time to reexamine your systems and your rules. Being busy is a choice. Enjoying a stress-free, profitable and productive life is a choice too. Which do you prefer?

Here are some ideas to think about:

1. Create a morning routine – that fuels your mind, body, and spirit. Affirmations, journal writing, meditation and goal setting is the perfect way to begin your day.
2. Take control of your life and business – remember you are the CEO damn it! That means that it is YOUR world and YOU get to make the rules. If you want to play golf on Tuesday’s then why aren’t you? If you want to go to your son’s baseball game then why are you still in the office?
3. If it is not fun, or if you don’t want to do it then-delegate it out. The key to success and time management is you should be doing ONLY the things that you want to do; or doing the things that only you can do. Avoiding burn-out and frustration is paramount.

Our CEO’s are enjoying another terrific and stress-free year in business. Isn’t it time that you enjoyed that too?  If you still feel that you are struggling, you will be thrilled to know that Dr. Paul S. Inselman, CEO of Creativecoachingllc.net  has formulated a specific step by step process that will help you to become a more powerful business leader. Our clients income has grown on average 150% since 2008. In 2016 alone they were up on average a whopping 44%! In twelve years, I haven’t seen one CEO that executed the steps above and that utilized our procedures that failed to be a better and more powerful leader. Click here for a complimentary and no-obligation 1 on 1 business analysis and strategy session. Find out for yourself where your weaker areas are and how to fix them! Stop wishing, praying and hoping and take the meaningful step that will get you to where you want to be.

Brian-Insurance Broker

1. Started coaching in April,2015
2. Annual income when he began coaching was $87,000
3. Areas we worked on were: organization, delegation, marketing, closing techniques
4. Results- Annual income in 2016 was $211,000 or a 144% increase in income

Shelly- Certified Public Accountant

1. Started coaching in July, 2013
2. Annual Income $265,000 when she began coaching
3. Areas we worked on: Assembling a team; creation of an organization; creation of organizational chart; hiring the right team; training the team; marketing; time management; billing systems;
4. Results-Annual income in 2016 was $1,335,000.00 or a 403% increase in income

Michael- Owner of a Plumbing Company

1. Started coaching in January, 2015
2. Annual Revenues $2.5M
3. Areas we worked on: Training telephone team how to get technicians into the home; Created a 10 point inspection for future upsell; created a referral campaign; changed billing procedures; changed collection procedures; created goals; accountability; reduced expenses most notably gasoline and insurance; created a 401K plan; recruited a better class of employees;
4. Results $2.8M in revenues or 12% increase

Dr. James-Doctor of Chiropractic

1. Started Coaching September, 2014
2. Annual Income $118,000
3. Areas we worked on: Organization; hiring the right team; infrastructure; financial house in order; creation of Roth IRA; How to strategically market; goal setting; accountability; how to communicate value to a patient; how to do a proper consultation and report of fndings; how to stimulate medical referrals
4. Results annual income in 2016 was $386,000 or a 227% increase

Bernard-Start Up Graphics Design Business

1. Started coaching October, 2015
2. Annual Income $0.00-start-up company
3. Areas we worked on: Creating a business plan; acquisition of start-up funds; creating a team of advisers (accountant, lawyer, etc.); setting up entity; setting up books; creation of telephone scripts; creation of infra-structure; how to hire; organization; getting properly insured; negotiating a lease; creation of floor plan; decorating the office; equipment acquistion; etc.
4. Results annual income in 2016 was $643,000 vs. expenses of $572,000. Net income 1st year in business $71,000!
5. 1st 3 months of 2017 income is $186,000 or a 15.7% increase over the 1st quarter of 2016.

We love helping our clients GROW. On average in 2016, our clients were up 44%. If you have a small business that needs guidance then please  Click here for a complimentary and no-obligation 1 on 1 business analysis and strategy session. Find out for yourself where your weaker areas are and how to fix them! Stop wishing, praying and hoping and take the meaningful step that will get you to where you want to be.

Let us show you how you can be the next success story!

You can read a thousand different articles about the sales process and get a thousand different opinions and techniques. So why are my methods better than others? Because we don’t sell! You should never ever have to sell your goods or services. EVER! The key to making money in sales is knowing what your buyer needs, wants and desires. Watch the video to learn more.

Our CEO’s are enjoying another terrific and stress-free year in business. Isn’t it time that you enjoyed that too?  If you still feel that you are struggling, you will be thrilled to know that Dr. Paul S. Inselman, CEO of Creativecoachingllc.net  has formulated a specific step by step process that will help you to become a more powerful business leader. Our clients income has grown on average 150% since 2008. In 2016 alone they were up on average a whopping 44%! In twelve years, I haven’t seen one CEO that executed the steps above and that utilized our procedures that failed to be a better and more powerful leader. Click here for a complimentary and no-obligation 1 on 1 business analysis and strategy session. Find out for yourself where your weaker areas are and how to fix them! Stop wishing, praying and hoping and take the meaningful step that will get you to where you want to be.

If you are a plumber then I don’t need to tell you that competition is fierce. Having successfully coached some very large plumbing companies I can share with you some common mistakes that are made in your trade. Take the time to go through the list and correct any of the mistakes that you or your team may be making.

1. Wear a uniform with a name tag-Every industry has an official or un-official type of uniform. Baseball players wear a team uniform that brings them and their fans closer in their bond. Bankers on Wallstreet wear a shirt and tie uniform which denotes power and organization. Wearing a uniform in the trades denotes that you are a professional company with standards. Think of your own buying habits. When you have a repairman come into your home would you prefer that he is neatly dressed in a uniform or wearing last nights jeans and shirt with beer stains and mustard all over the shirt?
2. Train your technicians-Remember your technicians are the front-line people that are going to close the sale as well as be able to upsell the job. If they don’t know and understand how a drain field works, how can they recommend upselling enzymes to put in the septic tank? Empower your employees with technical skills, communication skills, and sales skills.
3. Train your telephone staff-You do not get a second chance to make a good first impression. Your telephone staff is the first contact to you making a sale. If she is rude, dis-organized, or not skillful in getting your technician into the house then the sale will be lost before it even began. Spend the time and money to hire the right people and then to train them in all aspects of their job.
4. Not Marketing Correctly-I see too many plumbing companies that are either not marketing at all; or are using such antiquated techniques that it is no wonder their business is struggling. In this economy you must use strategic-based marketing to get the best results. You must create a UVP (unique value proposition) and base your marketing from that. In addition you must know who your ideal customer is. Then you must learn how to acquire that best customer.
5. Not Pricing jobs correctly-I don’t need to tell you that one mistake, or one mis-calculation causes your profit to be flushed down the proverbial toilet. You must factor in cost of goods and then what I like to call a “mistake factor” which will ensure your profitability.

Our Plumber clients are enjoying another terrific and stress-free year in business. Isn’t it time that you enjoyed that too?  If you still feel that you are struggling, you will be thrilled to know that Dr. Paul S. Inselman, CEO of Creativecoachingllc.net  has formulated a specific step by step process that will help you to become a more powerful business leader. Our clients income has grown on average 150% since 2008. In 2016 alone they were up on average a whopping 44%! In twelve years, I haven’t seen one plumbing company that executed the steps above and that utilized our procedures that failed to grow their business. Click here for a complimentary and no-obligation 1 on 1 business analysis and strategy session. Find out for yourself where your weaker areas are and how to fix them! Stop wishing, praying and hoping and take the meaningful step that will get you to where you want to be.

Being the CEO of a small business can be  grueling. Everybody wants a piece of you. Your sales people want a piece of you. The IRS wants a piece of you. Your insurance agent wants a piece of, and your marketing department wants a piece of you. Then factor in the kids little league game, your wife’s birthday and the hamster wheel keeps turning!

If you are the CEO of a small business then knowing and deploying these five tricks will help your stress level and your productivity.

1. Learn how to delegate-You must not do everything yourself, nobody can. Learn to do only the things that you are expert at; and, delegate the rest.
2. Hire the right people and put the right people in the right seats on the bus-Hiring is very serious business. It is way too costly and way too stressful to hire the wrong person. Make sure that you have a clear understanding of the candidates expectations and skill-sets. Then make sure that they match the needs and qualifications of the job.
3. Take a vacation every three months-Yes every three months. Avoiding burn-out is paramount. Please note that a vacation does not have to mean getting on a plane to Tahiti. It can simply mean not going to the office or taking calls while you lounge at home or are on the golf course for a few days.
4. Grow yourself-Continued self-development has been proven to help ease the stress and burden of a demanding job like yours. Learn how to meditate. Learn how to visualize. Learn how to calm negative self-talk.
5. Have more gratitude-Gratitude gives you altitude. It is imperative that you find ways to have gratitude every single day. Think about it. You are able to read this blog. There are many who are blind. You can hear your kids fighting in the other room. Deaf people cannot. Gratitude is so important that each night before I go to bed I say out loud all of the things that I  am grateful for.

Our CEO’s are enjoying another terrific and stress-free year in business. Isn’t it time that you enjoyed that too?  If you still feel that you are struggling, you will be thrilled to know that Dr. Paul S. Inselman, CEO of Creativecoachingllc.net  has formulated a specific step by step process that will help you to become a more powerful business leader. Our clients income has grown on average 150% since 2008. In 2016 alone they were up on average a whopping 44%! In twelve years, I haven’t seen one CEO that executed the steps above and that utilized our procedures that failed to be a better and more powerful leader. Click here for a complimentary and no-obligation 1 on 1 business analysis and strategy session. Find out for yourself where your weaker areas are and how to fix them! Stop wishing, praying and hoping and take the meaningful step that will get you to where you want to be.

Believe it or not your staff can literally make or break your business. It is imperative that you hire the right people, train them properly and put them into the right positions. You only get one shot to make a good first impression, and a poorly trained staff will make a poor impression every time they answer the phone or interact with a client or customer.

About 90% of the businesses that I coach ask me to train their staff. The major reasons that my clients have me train their staff is that they simply do not know what to do; or, they do not have the time. This article will give you some easy to follow steps.

1. A great staff is made not born. Start by hiring the right people.
2. Check references before hiring
3. Be slow to hire and quick to fire.
4. Give clear expectation
5. Train in “bite sized” pieces
6. Make sure your staff has ownership of these topics:

*Telephone procedures

* Communication procedures

* Advanced personality training

* New client or customer telephone procedures

* Established client or customer telephone procedures

* Telephone shopper procedures

7. Teach the assistant how to attract new business so they pay for their salary

8. Teach the assistant how to build relationships with clients or customers that stimulate referrals

9.  Teach systems that create a stress-free environment

10. Teach front desk mastery

11.  Teach team building-so everyone supports and helps one another

12. Teach how to create a WOW experience for all new clients or customers

13. Teach how to create a second visit experience that encourages referrals

14. Teach collection procedures

15. Teach how to self-motivate

These are the basic fundamental skills that your support staff must master. For them to master it you or someone else must train them. Invest the necessary time and money to train your staff because a well-trained staff will pay you dividends for years to come.

Our clients are enjoying another terrific year in business. Isn’t it time that you enjoyed record growth too? Are you saving for retirement? Are the best new clients or customers coming to your business? Are you happy going to the office everyday? What are you doing to change your results for the better? Wishing and hoping is not a strategy. Let me show you how you can grow, how you can afford coaching and how you can have fun again

General Organizational Skills- Managers want to focus training sessions that will facilitate the employee accomplishing the daily tasks of the job. We teach our clients the specifics of time management. if your employee is not getting a full sixty minutes out of every hour then you are over-paying that employee and they are not being efficient.

The old adage time is money is so true. When we do an accounting with our clients of time wasted converted to dollars spent, the results are often vomit-inducing!

Task Planning– Projects are usually divided into many different tasks, and workers must plan their tasks ahead of time to bring the project to fruition. Our clients are taught the skill-sets that create peace, harmony and spirit of cooperation. When these objectives are met, you will find that your employees morale improves along with their productivity.

Scheduling– This is the 10,000 pound elephant in the room. Scheduling involves allocating a time period for specific tasks or workload, and then assigning tasks to certain employees. Our service industry clients and restaurant owners know this problem probably better than any business on the planet. These businesses in particular must be able to account for their busy times and have enough man or woman-power on the job to take care of the customers. If there is over-staffing management is wasting dollars. if there is under-staffing, customer service diminishes.

There are many facets to organization that are too numerous for this short space. Take the necessary time and resources to train your employees on organizational skills and you will be richly rewarded.